We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of users of our Site and services, including information collected in connection with our family caregiving support and Medicaid reimbursement assistance services, and our communications with you via phone and text messaging (SMS/MMS).
1. Information We Collect
We may collect the following types of personal information:
Information You Provide Directly:
Contact Information: Such as your name, email address, phone number, and mailing address when you register for our services, subscribe to our newsletter, fill out a contact form, or otherwise communicate with us.
Caregiver and Care Recipient Information: Information related to caregivers and care recipients necessary to facilitate Medicaid reimbursement and support services. This may include names, dates of birth, relationship details, medical information (potentially PHI, see HIPAA note above), and details about care provided.
Account Information: If you create an account, we collect your username, password, and other account-related details.
Communication Information: Records and copies of your correspondence if you contact us, including email, chat, and SMS/MMS messages.
Information Collected Automatically:
Log Data and Device Information: When you visit our Site, we may automatically collect information such as your IP address, browser type, operating system, referring URLs, pages viewed, access times, and device identifiers.
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities, preferences, and to enhance your experience on our Site. You can manage your cookie preferences through your browser settings. For more details, see our
Information from Third Parties:We may receive information about you from third-party sources, such as government agencies (e.g., Medicaid offices) or partners, as necessary to provide our services.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
To Provide and Manage Our Services: To assist you with family caregiving support, Medicaid reimbursement applications, and related services.
To Communicate With You: To respond to your inquiries, send you service-related updates, appointment reminders, information about our programs, and other communications you have consented to receive, including via SMS/MMS (see Section 4 for SMS terms).
To Personalize Your Experience: To understand your needs and preferences and tailor our Site content and service offerings.
For Analytics and Improvement: To analyze Site usage, monitor the effectiveness of our services, and improve our Site and service offerings.
For Legal and Compliance Purposes: To comply with applicable laws, regulations, legal processes, and governmental requests, including SMS/TCR registration requirements.
For Marketing and Promotional Purposes: With your explicit consent where required, to send you information about services, promotions, or events that may be of interest to you. You can opt-out of marketing communications at any time.
3. How We Share Your Information
We do not sell your personal information. We may share your personal information in the following circumstances:
With Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as website hosting, data analysis, payment processing (if applicable), email delivery, SMS delivery (e.g., through RingCentral), and customer support. These providers are contractually obligated to protect your information and use it only for the services we have engaged them to provide.
For Medicaid Reimbursement and Care Services: We will share necessary information with relevant government agencies (e.g., Medicaid) and potentially other authorized entities as required to process applications and facilitate care services on your behalf, with your consent.
For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation or government request.
- Protect and defend our rights or property.
- Prevent or investigate possible wrongdoing in connection with the Site or services.
- Protect the personal safety of users of the Site or the public.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
With Your Consent: We may share your information with other third parties with your explicit consent to do so. Specifically, information obtained through the SMS/text message program, including phone numbers, will not be sold, rented, or shared with third parties or affiliates for their marketing purposes.
4. SMS/Text Messaging Program
By providing your mobile phone number and opting into our SMS/text messaging program, you consent to receive text messages from Brevy.com related to our services.
Purpose of Messages: Text messages may include appointment reminders, application status updates, service information, responses to your inquiries.
Consent: You can opt-in to receive SMS messages through the submission of the forms on our website. Your affirmative consent is required.
Opt-Out: You can opt-out of receiving SMS messages at any time by replying STOP to any message you receive from us. You may receive a final confirmation message of your opt-out.
Help: For help with the SMS program, reply HELP to any message.
Message Frequency: Message frequency will vary depending on your interaction with our services.
Message and Data Rates: Message and data rates may apply to any messages sent or received as part of our SMS program, as provided in your mobile service rate plan.
Information Sharing for SMS: SMS consent is not shared with third parties or affiliates for marketing purposes.
Privacy Policy and Terms of Services: You can find the latest version of our Privacy Policy and Terms of Service the footer of any of our webpages.